Return & Refund Policy

Last updated: August 2026

We want you to love your purchase. Please read our return policy below.

Returns & exchanges

• Returns or exchanges are accepted within 3 days of purchase, with the original bill.
• The item must be unused, undamaged and in its original condition and packaging.
• Exchanges are subject to availability of stock/designs.

Non-returnable items

• Customised or specially ordered pieces.
• Items damaged due to misuse, or with broken/missing parts.
• Earrings & nose pins (mookkuthi) may be non-returnable for hygiene reasons.

Refunds

Where a refund is approved, it will be issued to the original payment method. Store credit or exchange may be offered in place of a cash refund at our discretion.

Defective items

If you receive a defective item, please contact us within 48 hours with the bill and photos, and we will repair, replace or refund it.

How to request

Bring the item and bill to the store, or call us at +91 6381795541 to start a return or exchange.